Privacy Policy

Reflek Technologies Corporation, doing business as FlexiShield USA (“FlexiShield,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide through our website, forms, and other communications.

This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your choices regarding your information, including SMS communications.

Information We Collect

We may collect personal information you voluntarily provide to us, including:

Name
Phone number
Email address
Company name
Shop name
City, state, and mailing address
Vehicle information
Product interests
Warranty or order-related information
Any other information you submit through contact forms, quote requests, warranty forms, dealer or installer applications, SMS opt-in forms, or other website forms

We may also collect certain information automatically when you use our website, including:

IP address
Browser type
Device type
Pages visited
Time spent on pages
Referral source
Cookies and similar tracking technologies

How We Use Personal Information

We may use your personal information to:

Respond to inquiries and provide customer support
Send quotes, order updates, warranty information, and account-related communications
Provide product, installer, dealer, or service information
Process requests submitted through our website
Improve our website, services, and customer experience
Send marketing and promotional communications, where permitted
Send SMS messages when you have opted in to receive them
Maintain internal records and business operations
Comply with legal obligations

SMS Communications

If you opt in to receive text messages from Reflek Technologies Corporation or FlexiShield USA, you may receive SMS messages related to:

Customer service conversations
Order alerts
Warranty updates
Appointment reminders
Account notifications
Product or service follow-up
Other business-related communications connected to your request or relationship with us

Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit https://www.reflektech.com.

SMS consent is not shared with third parties or affiliates.

Who We Share Personal Information With

We may share personal information with:

Service providers that help us operate our website and business
CRM, website hosting, analytics, email, and communications platforms
Payment, fulfillment, shipping, or warranty support providers, if applicable
Legal, regulatory, or law enforcement authorities when required by law
Professional advisors such as accountants, insurers, or legal counsel when necessary

We do not sell your personal information.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve functionality, and support marketing efforts. These technologies may collect browsing and usage information automatically.

You can control cookies through your browser settings, though some website features may not function properly if cookies are disabled.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may choose not to provide certain personal information, but this may limit our ability to respond to your request or provide services.

You may opt out of SMS communications at any time by replying STOP to any text message.

You may opt out of marketing emails by using the unsubscribe link included in those emails, where applicable.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Reflek Technologies Corporation / FlexiShield USA
Website: https://www.flexishieldusa.com
Support: https://www.reflektech.com

SMS Terms of Service

By opting into SMS from a web form or other medium, you agree to receive SMS messages from Reflek Technologies Corporation / FlexiShield USA. These messages may include:

Customer service conversations
Order alerts
Warranty updates
Appointment reminders
Account notifications
Product or service follow-up
Other business-related communications connected to your inquiry or account

Message frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit https://www.reflektech.com.
Visit https://www.flexishieldusa.com/privacy-policy for our Privacy Policy and https://www.flexishieldusa.com/sms-terms for our SMS Terms of Service.

One carrier-compliance tweak I’d make: in the SMS Terms, change “Message HELP for help” style language to exactly match your support line everywhere. For you, this version is already aligned: “For assistance, text HELP or visit https://www.reflektech.com.”