Customer Service Questionnaire

Customer Information






    Please rate how much you agree or disagree with the following statements:

    My customer service representative listened carefully and responded thoughtfully to my questions.

    My customer service representative was kind, courteous, and patient.

    The customer service representative was knowledgeable and easy to understand.

    By the end of my conversation, I was satisfied with the customer service I received.

    By the end of my conversation, I was satisfied with the customer service I received.

    My question(s) or need(s) were properly addressed and resolved.

    I was satisfied with the efficiency and timeliness of the conversation and follow-up.



    Additional Comments: